Effective Date: 18 May 2026
Last Updated: 18 May 2026

​

This Privacy Policy explains how Quantum Kitchens & Bedrooms (“Quantum”, “we”, “our”, or “us”) collects, uses, stores and protects your personal information when you use our website, contact us, request a brochure, register a guarantee, subscribe to marketing communications or interact with our services.

​

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

​

1. Who We Are

Quantum Kitchens & Bedrooms (“Quantum”, “we”, “our” or “us”) is a trading brand associated with System Six Kitchens Ltd.

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us using the details below:

Email: info@quantum-kitchens.co.uk
Telephone: 01392 285 943

Postal Address: Quantum Kitchens, c/o System Six Kitchens, 3–4 Christow Road, Marsh Barton, Exeter, EX2 8QP

​

2. What Information We Collect

We may collect and process the following categories of personal data:

​

Information You Provide to Us

This includes information submitted through:

• Contact forms

• Brochure requests

• Guarantee registrations

• Newsletter sign-ups

• Dealer or showroom enquiries

• Telephone calls or emails

• Social media or other communications

The information collected may include:

• Full name

• Postal address

• Email address

• Telephone number

• Delivery address

• Product and order details

• Showroom or dealer information

• Any information included within your enquiry or correspondence

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Referral source

• Pages viewed and time spent on the website

• Cookie and tracking information

​

3. How We Use Your Personal Data

We only use your personal data where we have a lawful basis to do so under UK GDPR.

​

We may use your information to:

• Respond to enquiries and provide customer support

• Process brochure requests and guarantee registrations

• Arrange appointments and showroom communications

• Manage customer relationships, installations and aftercare services

• Send marketing communications where you have consented or where otherwise permitted by law

• Improve our website, products and services

• Maintain website security and prevent fraud or misuse

• Comply with legal, regulatory and accounting obligations

Our lawful bases for processing personal data may include:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests, provided your rights and freedoms do not override those interests

We will only use your personal data for the purposes for which it was collected unless we reasonably consider that we need to use it for another compatible reason permitted by law.

​

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

4. Marketing Communications

If you opt in to receive marketing communications, we may send you information about:

• New kitchen or bedroom ranges

• Promotions or offers

• Product inspiration

• Company news and updates

You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any email

• Contacting us directly

We will never sell your personal data to third parties for marketing purposes.

5. Sharing Your Information

We may share your personal data with trusted third parties where necessary to operate our business and provide our services.

​

These may include:

• Approved Quantum dealers or showroom partners

• IT and website service providers

• Delivery and logistics providers

• Marketing platforms and email providers

• Professional advisers, insurers or legal representatives

• Regulatory authorities where required by law

All third parties are required to respect the security of your personal data and process it in accordance with applicable data protection laws.

​​

6. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

​

These safeguards may include:

• UK adequacy regulations

• International Data Transfer Agreements (IDTAs)

• Standard Contractual Clauses approved by the UK Government

​​